Estimated reading time: 30 seconds
The laugh and agree technique works well with sarcasm because it ignores the sarcasm. For example, the PA co-worker sarcastically criticizes you for arriving late to work, “Must be nice to sleep in” and you respond “Yeah, it is” completely negates the sarcastic criticism.
A “thank you” can do the same thing to sarcastic or backhanded insults. “You look interested for a change.” Saying “thank you” ignores the insult which is frustrating for the PA person who wants to convey a message without taking responsibility for the message.
Kindle Books by
Dr. Monica Frank