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Question: How do I respond or defuse the argument when the person won't give me a minute to speak I can't get a single word in edge ways. The PA won't stop screaming and calling me names even though I asked her to give me a moment to respond. No matter how calm I stay she will not stop until I run away from her and leave the premises or if I am on the phone with her I have to put the phone down and unplug or switch off so she can stop calling and screaming at me. Please help, thank you.
Response: The problem is that you have identified this behavior as passive-aggressive (PA) and are trying to use methods for PA behavior. Maybe this person is PA in other ways but screaming at you and calling you names is aggressive behavior, not PA behavior. Many people think that aggressive behavior is physical. However, it can also be verbal. In this case, the person is verbally abusive.Copyright © 2017 by Excel At Life, LLC.
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