Although we may prefer to believe that learning a motor skill is purely learning a set of physical techniques,
we have to consider that most learning typically takes place in the context of an interpersonal relationship with
a teacher. The critical question is how does this interaction affect the development of motor skills. It appears
that the mediating factor between the presentation of the instructions by the teacher and the performance of the
skill by the student may be the cognitive process of self-efficacy (Escarti & Guzman, 1999). Some may argue that
the development of effective skills may lead to the increased self-efficacy demonstrated by students of high
ability. Although this process occurs, it is not sufficient for explaining the role of developing
self-efficacy and its impact on learning motor skills. To fully explain the role of self-efficacy, we must
evaluate the interpersonal context of how the teacher or coach provides feedback to the athlete, how that
feedback affects self-efficacy, and how self-efficacy enhances performance. Unfortunately, studies directly
examining this relationship are sparse, and therefore, the inferences need to be made based on research
examining the relation of the different components of the equation such as the feedback/self-efficacy
relationship and the self-efficacy/motor skills relationship.
How feedback is given to athletes influences both their immediate learning of a skill and their
ongoing development as an athlete. Research has primarily focused on two types of feedback provided
by an instructor: knowledge of results (KR), or information regarding outcome, and knowledge of
process (KP), or information regarding technique. Initially, most of the research was biased towards
examining KR, and therefore, more evidence has supported the effectiveness of KR for teaching
motor skills.
Zubiaur et.al. (1999) discusses problems in previous research investigating the effect of
feedback on motor skills; particularly, it has been conducted with simple, specific behaviors under
tightly controlled conditions and has primarily focused on KR because KP is more difficult to
manipulate and measure. They examined eight college athletes using a within-subjects design in
which feedback was alternated on a schedule of obtaining baseline, KP, baseline, KR on one day and
baseline, KR, baseline, and KP on the next day. Although the group as a whole did not show
differences between KR and KP, three of the subjects did show superior learning with KP indicating
individual difference effects for feedback. Interestingly, this study found that when KP was
presented first followed by KR it may interfere with retention of the skill.
Other recent research has shown KP to be effective and may have more value in helping an
athlete internally assess his or her performance. KR may cause too much reliance upon external
feedback which hinders the athlete’s ability to assess and correct performance independently
(Swinnen, 1996). Swinnen discusses the guidance hypothesis which refers to the tendency of
students to become dependent upon the feedback from an outside source. Most research had focused
on extrinsic feedback, but it appears than intrinsic feedback can be more important especially
when the student knows the basic skills but is focused on improving performance. This enhances
the student’s ability to correct performance independently of the instructor which creates greater
consistency because performance is not reliant upon the instructor’s presence.
The question is, what is the process between the type of feedback used and the development
of the skill? Does greater use of intrinsic feedback create a higher level of self-efficacy which
in turn enhances the learning of motor skills? Self-efficacy as originally defined by Bandura (1977)
is the level of self-confidence or the strength of an individual’s belief that he or she can
successfully perform a specific activity given a particular situation. The greater the individual’s
belief regarding performing the specific activity, the more likely he or she is able to successfully
perform the activity even when self-efficacy is increased by means other than direct experience such
as through observation of a model.
Unfortunately, the above question is difficult to answer with the current available research.
Studies directly examining the relationship between the guidance hypothesis and self-efficacy were
not found. In particular, research examining the idea that the higher level of learning related
to less dependence on external feedback which increases reliance on intrinsic feedback is due to
changes in self-efficacy versus just the reliance on intrinsic feedback is not available. However,
inferences can be made based on research examining the relation between feedback and self-efficacy
and the relation between self-efficacy and the development of motor skills.
One interesting experimental study that examined all these components was by Escarti and
Guzman (1999). They manipulated the type of feedback given after an initial task. The subjects were
asked to estimate their self-efficacy for a second task and then given a choice of tasks of varying
difficulty. The results indicated that performance feedback was related to increased self-efficacy,
a higher level of performance, and the tendency to choose more difficult tasks. They concluded
that self-efficacy is a mediating cognitive variable between feedback and performance and that the
type of feedback affects the level of self-efficacy. This research most closely examines the question
asked in this paper. However, it does not specifically address the issue of using methods of
intrinsic feedback and how that relates to self-efficacy.
However, there are other studies that have examined the relation between the type of feedback
given and the development of self-efficacy and intrinsic motivation. Allen and Howe (1998) examined
the effect of coach feedback with female adolescents taking player ability into account in order to
more clearly determine if self-efficacy is related to the outcome of the athlete’s performance or due
to the type of feedback given by the coach. Questionnaires were given to the athletes and the results
indicated that athletes’ level of perceived competence was greater with more frequent praise and
information from the coach after a good performance and with less encouragement and corrective feedback
after a poor performance. This relationship remained significant even after the effects of ability
had been statistically controlled indicating that the increase in self-efficacy could not be attributed
to the ability level alone. The authors concluded that the unexpected finding of a negative reaction
to encouragement and corrective information was due to the population of adolescent girls who may be
especially sensitive to feedback. This indicates that coaches may need to vary their feedback approach
based on gender and age. In addition, an athlete may interpret frequent corrective feedback as a
sign of low ability.
Negative evaluative feedback has been shown to be perceived by others as indicating low ability.
Amorose and Weiss (1998) examined the role of evaluative feedback, focusing on approval or criticism,
and informational feedback, focusing on skill-relevant information, on athletic learning. Sixty
children in a sports program watched videotapes of students receiving different types of feedback and
evaluated the participants’ ability, effort, and expectation of future success. Praise was perceived
as an indicator of high ability whereas criticism was perceived as an indicator of low ability.
Athletes who received informational feedback were rated higher in ability than those receiving
neutral and those receiving criticism were rated lowest.
Amorose and Horn (2000) examined the issue of coaches’ behavior on intrinsic motivation.
Intrinsic motivation is the ability of the individual to self-motivate by setting goals and following
through with behavior whereas extrinsic motivation relies on an outside source such as the instructor
in order to perform. Intrinsic motivation is important because it leads to greater consistency in
performance without the presence of the instructor being required. This study looked at how rewards
are given through questionnaires given to athletes and found that the more controlling the reward
or coaches’ behavior is, the less the athlete will be intrinsically motivated. Their primary result
was that athletes respond with greater intrinsic motivation when coaches had higher levels of praise,
encouragement, and informational feedback. In addition, a major gender difference occurred in that
women’s level of intrinsic motivation decreased in an environment with high levels of
punishment-oriented feedback whereas men’s level of intrinsic motivation was not affected.
This finding is consistent with the research discussed earlier by Allen & Howe (1998) using
adolescent females.
Another questionnaire study by Chase et.al. (1997) compared coaches’efficacy expectations
and actual team performance outcomes. Generally, they found that coaches tend to focus on the
athlete’s skills over which they perceive as a coach they have more control. However, the
researchers conclude that this focus on controllable skills is contrary to the methods that
have been shown to be effective for improving physical skills (Amorose & Horn, 2000).
Examining the research looking at the link between goal-setting, self-efficacy and
performance is an interesting way to explore the issue of intrinsic feedback and its effect
upon self-efficacy and performance because goal-setting and the information derived from measuring
goals can be an internal method of feedback. In particular, a study by Kitsantas and Zimmerman (1998)
indicated that self-efficacy predicts performance when internal methods of feedback are used.
They examined adolescent girls for the acquisition of a novel physical skill using different
performance strategies, goal-setting, and self-evaluative recording. It was found that an
analytical strategy combined with goal-setting and recording of the goals and strategy was
most effective for acquiring a new skill. In addition, these methods tended to increase
self-efficacy which was predictive of their subsequent performance.
Tzetzis et.al. (1997) indicates that goal setting and feedback are among the most
important factors for learning physical skills. However, they suggest that when feedback is
separated from goals, feedback does not improve performance. Intuitively, this makes sense as
typically in any kind of coaching instruction, there is some sort of goal involved because the
nature of feedback has to refer to a goal even if it is implicit. Tzetzis et.al. (1997) randomly
assigned boys to three groups to examine knowledge of performance alone, knowledge of results with
goal setting, and knowledge of performance and results with goal setting for the acquisition of
basketball skills. They found that KP improved performance on complex skills whereas KR and goal
setting improved performance on simple skills. The combined KP, KR, and goal setting group
improved most but the outcome scores improved prior to form scores because outcome is more related
to success.
Given the mixed results in the literature, most likely there are a number of factors involved
with how feedback is given and why it impacts the athlete negatively or positively. The evidence
appears to indicate that feedback to athletes should vary based on the level of skill (Swinnen, 1996),
the degree of self-efficacy (Escarti & Guzman, 1999; Kitsantas & Zimmerman, 1998), the age of the
athlete (Allen & Howe, 1998; Bram & Feltz, 1995;), and gender (Allen & Howe, 1998;
Amorose & Horn, 2000). Even so, the research does not appear to have fully explored all likely
factors. For instance, not only do athletes vary according to their level of expertise and their
degree of self-confidence in performing a task, but also personality factors are likely to impact
how the athlete receives feedback and/or the development of self-efficacy. These factors appear to
have been largely ignored in the sports literature. However, research in the area of health psychology
has examined the relation between such factors as locus of control and perceived ability to affect
one’s health. Generally, those with a more internal locus of control who are given appropriate
information about health behaviors are more likely to engage in healthy behaviors (Wheeler and Frank, 1988).
It would seem that such a factor could also operate with athlete’s behaviors. In fact, the concept
of task goal orientation versus ego goal orientation (Williams, 1994) appears to be very similar to
the concept of locus of control.
Williams (1994) examined the differences between task goal oriented athletes who prefer goal
attainment, learning, and improving on past performance and ego goal oriented athletes who prefer
social comparison with peers or through win-loss record. This researcher found a gender difference
in that task oriented males preferred social comparison whereas task oriented females did not and
concluded that the male preference for social comparison is not due to previous findings that males
are more likely to be ego oriented and females more task oriented. This research begs the question
of how the different orientations are related to self-efficacy which may be answered through the
locus of control literature. Those with internal locus of control and task goal orientation tend to
believe that effort and persistence are the ingredients of success whereas those with external
locus of control and ego task orientation believe that success is the result of luck, fate, or
innate ability (Wheeler and Frank, 1988; William, 1994).
Overall, however, inferring from the available literature, there clearly appears to be a
link between feedback in general, self-efficacy, and performance. Although intrinsic feedback
promotes self-efficacy and performance, it is less clear if does so more effectively or to a
greater degree than any other forms of feedback. This question can’t be answered with the current
state of the research although it certainly points in the direction of the importance of intrinsic
feedback to the development of self-efficacy. It just doesn’t indicate whether it is more valuable
than extrinsic feedback.
One major problem with the research is that a great deal of it is questionnaire research
which has many problems in determining causality and makes it difficult to determine the role of
ability in relation to self-efficacy and intrinsic feedback. The question of intrinsic feedback
and the impact on self-efficacy is a more difficult question to study because Swinnen (1994)
indicates that intrinsic feedback is more useful for enhancing performance of already learned
material; therefore, an athlete would have to already have learned the basic skills through
external feedback and then to learn methods of intrinsic feedback. The research becomes even
more difficult considering that a comparison needs to be made between extrinsic feedback and
intrinsic feedback with self-efficacy being assessed at different point in the process.
However, I do believe that it is possible to conduct such research is a reasonable way
and be able to answer this question. For instance, two groups of athletes could be taught two
different but comparable skills from their sport. Once they have learned the basic skills, the
teaching method for one skill would involve extrinsic feedback only and for the other skill
they would be taught goal setting and self-assessment of their performance. This within subjects
design would be powerful in terms of controlling for a number of extraneous variables such as
differences in ability, gender, and age. Two groups would be needed so that one group learns
through extrinsic feedback first and the other group through intrinsic feedback first to control
for order effects and one type of feedback influencing the other. Since self-efficacy is focused
on a specific skill it could be measured independently for each skill prior to learning, after
having learned the basic skill but before the manipulated feedback, and then after each of the
feedback conditions. Finally, the skills used need to be either very concrete in terms of
outcome or judges need to determine the performance ability pre- and post-manipulation. In this
way, the influence of intrinsic vs. extrinsic feedback on self-efficacy could be assessed and how
that affects performance.
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Copyright © 2002
by Monica A. Frank, Ph.D. and
www.excelatlife.com. Permission to reprint this
article is granted if it includes this entire copyright
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